Refunds for exams up to 31 December 2022
To support anyone affected by COVID restrictions, for all face-to-face instrumental and singing or Grade 6 to 8 Music Theory exams, any absent candidate will automatically receive a full refund. This applies worldwide.
You do not need to contact us to request a refund. However, it will help us if you can log in to your account and cancel the exam.
Please note this policy does not include Grade 1 to 5 online Music Theory, digital Performance Grades or digital ARSM exams.
- For exams at Public Venues, we will issue refunds within one month of the end of the exam session (not the exam date).
- For Private Visits we will issue refunds by the end of the month following the month of the visit date.
- For Diploma exams we will issue refunds within one month of the end of the exam session.